Customer Feedback
We value all of our customers, and they are as much a part of the company as our employees and products. Although we pride ourselves on our experienced and talented technical staff, their most important asset is understanding the customer's needs and incorporating those needs into the product. We attempt to establish a mutually beneficial relationship, one that fosters valuable feedback in order to further enhance the usability and functionality of our products. Here are some of the comments that we've received:
"Thank you all for your excellent help, everything installed perfectly. This OCX has saved us huge amounts of development time. Thank you." — Paul Cohen, Intel Corporation
"Your components shine like the diamond in the rough that it is. SocketTools' stability, usability, functionality, support, and documentation are nothing short of stellar. Keep up the good work!" — Ryan Adams, Aquila Mining Systems, Ltd.
"Rarely does someone have a good experience with a software company. Even more rare is when you have a good experience with a software company many times. Working at Adobe can be extremely difficult due to the sheer number of people and departments. It is a nice part of my day when I get to work with people that have not lost sight of customer service and support - like the people at Catalyst." — Al Gidden, Adobe Systems
"Thanks for the reply. I have used 4 FTP components to get one to give all the functionality...it's not been good. Yours worked...the others didn't!" — Doug Gilmour
"Works better than Dev*Soft and Dundas Ultimate TCP/IP (which has so many bugs that I'm returning it)." — Larry Weaver
"I wanted to express thanks to your development crew for a job well done. Your tools are well thought out, easy to use and efficient." — John B. Adams, NETBSI
"Excellent tools, thanks." — David Dupont - Nortel Networks
"I had my application up in an hour after wrestling with Mabry's tools for three long days. I wish I had met your tools first. Gratsi." — Glenn A. Miller, Client/Server Toolworks, Inc.
"Looking forward to the upgrade to an already fantastic product." — Barry Dowdeswell - EDIS Communications Limited
"SocketTools allows us to send the data about our patients and the services used to support them back to the national office. SocketTools works great and since we had to move to an IP based com system it was just what we needed." — Rod Brandon, Muscular Dystrophy Association National Headquarters
"Your SocketTools are awesome. Using SocketTools has probably saved me at least three months of development time, in the first year I have been using them. I find this tool to be far superior to the Microsoft Winsock v6.0 that ships with VB5 SP2. Thank you for a stable tool in an unstable software world." — James Reilly, Crestbrook Forest Industries Ltd.
"Just wanted to say thank you for the fast response on the serial number. Please pass my thanks and appreciation on to your technical staff as well. You folks have an excellent product here which helped get our company out of a tight spot with some clients using TCP/IP on an older Novell network. Your product worked when no others would!" — Jim Huggins, AIM, Inc.
"I finished my project with your SocketTools six weeks ago and since that time it has worked without any hitch (heavy FTP's the whole day)." —Michael Kunzendorf, Warner Music Europe
"We have been using Catalyst controls for some time now, and of all the other software utilities we use, these are the easiest to use and most reliable of the lot." — Huw Peters, Anchor Computer Systems
"Thank you VERY much, Mike! Everything works great, and my client is satisfied! Your support was truly great and helpful, as are your products (I'm serious...). I have tested a few Winsock OCXs (such as Power TCP), and I find CSTools to be the best of the best: easy to program, streamlined, well documented, (apparently!) bug free. You can quote me!" — Francois-Laurent Contenay, Technoide
"Just a brief note to once again congratulate you on your EXCELLENT support, and product." — Allan Edwards, INFOSCAN
"The documentation is well-written and complete, and the tool has performed flawlessly…..you may consider me a very satisfied user." — Brian Salter, Westworld
"We were beta testers for the first version of Socket Tools and have been using your products since they appeared. We appreciate the continuing high quality and excellent service." —Howard Harawitz, President, Brooklyn North Software Works, Inc.
"Thanks for the wonderful, reasonably priced, productivity enhancing tools. It's like having a team of network TCP/IP programmers... for a couple of hundred bucks!" — Jeff Morris, Union Pacific Resources
"Thanks for the FTP sample. I dropped it in my program to test and within 15 minutes had sent a file to my remote site. I checked out Dart, DevSoft and Progress/Crescent but liked yours the best. Keep up the good work." —Scott Tyburski, SoftCafe
"I have to say that I am totally impressed with SocketTools, it does everything Microsoft's does and more and it does it better and easier!" — Simon Tarplee, Net Result, Glos, England
"Your product has been wonderful to work with. Congratulations on a very useful tool!" — Scott Shepler, Port of Portland
"Yesssss! Superb! Bravo! You have a winner, here, what a fine package!" — Kurt Bjorn, PyroWare
"Hi - I am a licensed user of Catalyst Tools, and may I say this is the BEST $250.00 I've spent in quite some time." — David Smith
"I can't tell you how much I have appreciated your products!!!! I am so impressed and have written many VERY elegant solutions using them." — Robert M. Hanson, St. Olaf College
"Just a note -- you folks put out great stuff! Great tools, and these tips are fantastic helps. The ongoing education is worth the price of the controls all by itself. (But please don't start charging me for it now!) Just a word of thanks and encouragement to keep it up. I've recommended you folks many times now and will continue to do so." — Rob Schripsema, Integra Software & Services
"Your product is obviously better then the Winsock that comes with Visual Basic." — Jason Wyglendowski
"I would like to take this opportunity to thank Mike Stefanik and Jack Kemp for their excellent support that they gave to me over the past few days. The fix that you sent to me fixed my hostfile property problem. Being a software engineer myself I know that bugs will creep into code, but what sets Catalyst apart from other companies is that you guys gave me a solution in a timely manner so I could still make my deadlines. If for no other reason, I will continue to use your communication controls for years down the road." —William Hall, Miror Telephony
"As always, excellent products." — Gavin Russell, Wavex Technology Limited
"The library is great and it is just what we have been looking for." — Ilene LaBarbera
"Thank you, and congratulations for your excellent suite of controls, I've tested other packages, and SocketTools are the best. I'm very satisfied with your product." — Jordi Cornet Montes