Catalyst Knowledge Base
Licensing Error After Upgrading SocketTools
Document ID: 100227
Products: SocketTools, All Editions, All Platforms
Last Reviewed: April 2, 2007
Summary |
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After upgrading to the current version of SocketTools, an error is reported that the product is not licensed or that the license will expire, even if a valid serial number has been entered.
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More Information |
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Select the License Manager utility in the program group folder for your edition of SocketTools and follow these steps to recreate your product license information:
1. From the menu, select License | Delete and click on the Remove button. This will delete your current license information. 2. From the menu, select License | Create and enter your product serial number, exactly as listed including the dashes. A message box should be displayed which shows the current version, along with the serial number and an expiration of Never. If an expiration date is listed, then you are using a version of SocketTools prior to version 4.0 and should install the current version. 3. If you have not registered your product, select License | Register from the menu. Note that registration is not required to use the software, but you must be registered in order to receive technical support. |
References |
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Article 100228: Upgrading Previous Versions of SocketTools
Article 100230: Cannot Redistribute Application Using Licensed Product |