Frequently Asked Questions

The Frequently Asked Questions (FAQ) documents below are available for all of Catalyst's products. These documents answer the most common questions asked by customers who are learning to use one of our products.

Product FAQs

SocketTools Editions
The most frequently asked questions about SocketTools, including information on the available packages, licensing, installation and common software development issues. If you have any questions, or are having a problem with a SocketTools component, there's a good chance you'll find your question answered here.

SocketWrench Editions
The most frequently asked questions about the SocketWrench Standard Edition, the commercial product which supports both client and server connections, offers an improved design, increased performance and greater reliability. Here you'll find answers to questions about installation, licensing and development issues.

SocketTools File Transfer
The most frequently asked questions about SocketTools File Transfer, including information on licensing, installation and common software development issues. If you have any questions, or are having a problem with SocketTools File Transfer, there's a good chance you'll find your question answered here.

SocketTools Internet Mail
The most frequently asked questions about SocketTools Internet Mail, including information on licensing, installation and common software development issues. If you have any questions, or are having a problem with SocketTools Internet Mail, there's a good chance you'll find your question answered here.

ChoiceAnalyst
The most frequently asked questions about ChoiceAnalyst, including general product information, features, supported platforms and decision analysis. If you have any questions about ChoiceAnalyst, there's a good chance you'll find it answered here.

ActivePatch
The most frequently asked questions about ActivePatch, including information on licensing, installation and common software development issues. If you have any questions, or are having a problem with ActivePatch, there's a good chance you'll find your question answered here.

Other FAQs

SocketTools Subscription
The most frequently asked questions about the SocketTools Subscription. The subscription includes all of the libraries, ActiveX controls and .NET components in all of the SocketTools Editions, along with the File Transfer and Internet Mail components.

Product Support
The most frequently asked questions about our Support Policies. Here you'll find answers to questions about technical support options, newsgroups, support requests, product updates, and supported platforms.

Product Licensing
The most frequently asked questions about licensing with the family of SocketTools products. Here you'll find answers to questions about development licenses, redistribution and product evaluation.