Frequently Asked Questions
The Frequently Asked Questions (FAQ) documents below are available for all of Catalyst's products. These documents answer the most common questions asked by customers who are learning to use one of our products.
Product FAQs
SocketTools Editions
The most frequently asked questions about SocketTools, including information on the
available packages, licensing, installation and common software development issues. If you
have any questions, or are having a problem with a SocketTools component, there's a good
chance you'll find your question answered here.
SocketWrench Editions
The most frequently asked questions about the SocketWrench Standard Edition, the
commercial product which supports both client and server connections, offers an
improved design, increased performance and greater reliability. Here you'll find
answers to questions about installation, licensing and development issues.
SocketTools File Transfer
The most frequently asked questions about SocketTools File Transfer, including
information on licensing, installation and common software development issues. If you
have any questions, or are having a problem with SocketTools File Transfer, there's a good
chance you'll find your question answered here.
SocketTools Internet Mail
The most frequently asked questions about SocketTools Internet Mail, including
information on licensing, installation and common software development issues. If you
have any questions, or are having a problem with SocketTools Internet Mail, there's a good
chance you'll find your question answered here.
ChoiceAnalyst
The most frequently asked questions about ChoiceAnalyst, including general product
information, features, supported platforms and decision analysis. If you have any
questions about ChoiceAnalyst, there's a good chance you'll find it answered here.
ActivePatch
The most frequently asked questions about ActivePatch, including information on licensing,
installation and common software development issues. If you have any questions, or are
having a problem with ActivePatch, there's a good chance you'll find your question
answered here.
Other FAQs
SocketTools Subscription
The most frequently asked questions about the SocketTools Subscription. The
subscription includes all of the libraries, ActiveX controls and .NET components
in all of the SocketTools Editions, along with the File Transfer and Internet
Mail components.
Product Support
The most frequently asked questions about our Support Policies. Here you'll find answers
to questions about technical support options, newsgroups, support requests, product
updates, and supported platforms.
Product Licensing
The most frequently asked questions about licensing with the family of SocketTools
products. Here you'll find answers to questions about development licenses, redistribution
and product evaluation.